Your Onboarding meeting will consist of:
Our experience has been great. We had been trying to solve some issues using Sharepoint and some other tools. It just kept getting more complicated and every change was an ordeal. We were quickly able to solve the easy problems and Omnidek was great at helping us solve the larger problems in ways we hadn't thought of. Great team, great support it has been a great addition for us.
Easy to use, great user interface and integrations to ERP systems. We highly recommend Omnidek to all our Sage Construction and Real Estate customers looking for Form Automation and process management.
Our hangups with selecting a platform for field reporting were, software that could export from our accounting data base (Sage 100) and connectivity in the field. Omnidek solved both issues to improve the end user experience with a consistent bridge to Sage 100 and the cloud/app based platform.
The entire team at Omnidek Was super nice. They were always there to answer questions and return emails and phone calls seemingly immediately. They also took my feedback and even put some features into the platform that I had requested early on.
You will need to fill these 3 roles:
Their role is to gather information from various employees involved in a process. They should be knowledgeable about most company processes/procedures in order to reduce the amount of modifications after initial setup.
It is important to have someone in an executive role or someone who can offer decision making authorization, if necessary.
The System Administrator may also be the Process Coordinator. However, for a larger implementation it is important to train multiple System Administrators as they will be the most hands-on role to the software.